Refund & Cancellation Policy
Last Updated: September 1, 2026. Clear rules regarding service cancellations and refund eligibility.
1. Cancellation Prior to Work Initiation
If you decide to cancel an engagement before our Chartered Accountants have commenced file review or drafted your computation, a 100% refund of professional fees paid will be processed within 5 to 7 business days to your original payment method.
2. Non-Refundable Situations
Once an expert has analyzed your documents, prepared a draft computation, or officially submitted filings on government portals (e.g., ITR-V generated or GST ARN allocated), professional fees become non-refundable as professional advisory and manual time have been expended.
3. Government Fees & Challans
Statutory payments made directly to government bodies (such as MCA name approval fees, GST challans, advance taxes, or ROC filing stamp duties) are non-refundable under all circumstances once disbursed to the government treasury.
4. Service Incompletion Due to Deficiencies
In the rare event that easyfile.in is unable to complete a filing due to our own operational failure or technical oversight, the full professional fee paid will be promptly refunded without deduction.
5. Requesting a Refund
To request a cancellation or refund, please send an email to help@easyfile.in detailing your transaction reference and reason for cancellation.